Privacy Policy

Creative Capture Ltd ("we," "us," or "our") is committed to protecting your privacy when you use our online platform for photography services and creative media. This privacy policy explains how we collect, use, and safeguard your information in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal data that you voluntarily provide when booking or inquiring about our professional photography, photo editing, portfolio design, bespoke sessions, digital asset management, and fine art printing services. This information may include:

• Full name, contact details, and mailing address
• Photographic images and related metadata
• Payment information necessary to complete transactions
• Details of your preferences and requests related to services

How We Use Your Information

Your information is used solely to deliver and manage the services you request, including:

• Scheduling and providing photography sessions and creative media services
• Managing and fulfilling orders for prints and digital products
• Communicating updates, confirmations, and relevant notices regarding our services
• Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Processing

We process your personal data on one or more of the following bases:

• Performance of a contract between you and our company
• Your explicit consent, where required (for example, for marketing communications)
• Compliance with legal obligations
• Legitimate interests pursued by us, provided these do not override your fundamental rights and freedoms

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share information with trusted partners who assist in delivering our services, such as print labs or courier services, strictly for purposes necessary to fulfil your orders. All such partners are bound by confidentiality and data protection obligations.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Personal data is stored securely at our facilities and on secure servers, and access is restricted to authorized personnel only.

Your Rights Under GDPR

You have rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal and contractual obligations
• Restrict or object to processing where applicable
• Data portability, where applicable
• Withdraw consent at any time for data processing based on consent

To exercise any of these rights, please contact us by post at the address below.

Cookies and Tracking

Our online platform may use cookies and similar technologies to enhance user experience and analyze site usage. This information is aggregated and does not personally identify you. You can manage cookie preferences through your browser settings.

Retention of Personal Data

We retain your personal data only as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your data protection rights, please contact:

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Please review it periodically for any updates.